ORDER PROCESSING
Most ready-to-ship orders are processed within 1–2 business days.
Handcrafted, personalized, customized, and made-to-order products may require additional processing time. Any extended processing time will be noted on the individual product listing.
Processing time is separate from shipping/transit time.
SHIPPING
U.S. shipping typically takes approximately 2–5 business days after processing, depending on the destination and shipping method selected.
Once an order has been transferred to the shipping carrier, delivery times may be affected by weather, holidays, carrier delays, or other circumstances outside of our control.
Please carefully review your shipping address before submitting your order.
RETURNS
Due to the nature of many of our boutique, handcrafted, personalized, limited-quantity, and gift products, returns are not accepted unless otherwise stated on the individual product listing.
Please review product descriptions, sizing information, customization details, and other specifications carefully before ordering.
If you have questions about a product, we encourage you to contact us before placing your order.
ORDER ISSUES
Your satisfaction is important to us. If your order arrives damaged, incorrect, or you experience another issue with your purchase, please contact us within 72 hours of delivery.
Please include your name, order number, a description of the issue, and photos when applicable so we can review the situation.
PERSONALIZED & CUSTOM ITEMS
Please carefully review all names, dates, words, spelling, sizing, colors, and other customization selections before placing your order.
Personalized or customized products are made specifically according to the information submitted with the order and generally cannot be returned or exchanged.